“This training should only take about 15 minutes to deliver. It’ll be quick and pretty simple so . . . I can’t imagine it taking too long.”
This comment is something that I’ve heard a few times recently and more times than I can count over the years. It’s the same phrase that creates a little smile on my face as I now realise another capital instructional offense is about to be committed.
But seeing it happen again and again, it makes me wonder a few things—why do we tend to rush training? More appropriately why do we think that we can teach people quickly? Why do we fail so badly?Continue reading